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How to provide remote access via TeamViewer

Ocassionally we are unable to use our primary remote assistance software due to restrictions such as Firewall or Antivirus settings.


As an alternative we can use another remote assistance program called TeamViewer,


Instructions on how to set this up can be found below:

*please note that Firefox has been used as the web browser in this example and other web browser layouts may  vary.


Please follow the link below to Teamviewers download page:


Once you are on the TeamViewer Website select Download TeamViewer:


SQL Error: Incorrect syntax near 'len'

When trying to convert an Evolution database to a newer version of Evolution you may recieve the following SQL error message:

Eg. from Evolution  v6.81.48 to v6.82.69

Incorrect syntax near 'len'

CREATE function [dbo].[_efnSplitString] (

  @InputString varchar(max),

  @SplitChar char(1))

returns table

with encryption





Error: Cannot generate SSPI context


This section gives you the background information on why the "Cannot generate SSPI context" error message occurs and how to troubleshoot the error.

You may receive this error message if the following conditions are true:


  • You are connecting to Microsoft SQL Server.
  • You are using Integrated Security.
  • Kerberos authentication is used to perform the security delegation.


Verify the domain

Verify that the domain to which you log on can communicate with the domain to which the computer that is running SQL Server belongs. There must also be correct name resolution in the domain.


How to find Suspected Threats on your computer



There are two most powerful tools from Sysinternals that can help us lot in our search for suspected threats on our systems.
1. Autoruns for Windows
2. Procexp

You can download Autoruns for Windows from

Runs on Windows XP and higher and Server 2003 and higher


“The file is corrupt and cannot be opened” when opening Outlook Attachments with Office 2013


I left Outlook 2010 installed when I upgraded to Office 2013 because we’re still using Exchange 2003 which is not supported by Outlook 2013.

After upgrading, I couldn’t open any attachments directly from Outlook, even after downloading them first.

Excel, Word and PowerPoint would give me an error “The file is corrupt and cannot be opened”.


Outlook won't open: This functionality requires Internet Explorer 4.0 or above


I'm starting to see a number of users who are having problems opening versions of Outlook that are years newer than Internet Explorer 4.

I can´t open Outlook 2010, I have Windows 7 and Internet Explorer 9. When I try to open Outlook, an error dialog says "this functionality requires Internet Explorer 4.0 or above. You can download it from Microsoft website".

When you receive this error message, it indicates the Internet Explorer version keys are corrupt.

Open the registry editor and change the values for the Internet Explorer reg key. They should be at or close to the following values if you have Windows 8 (and higher than 5).



Installing IIS on Windows XP

How to install Internet Information Services 5.1


This help page shows you how to install Microsoft's Internet Information Services (IIS) 5.1 web server for Windows XP Professional.

Can it be installed on Windows XP Home Edition?


Why do I need to do this?

Contract Eagle is a browser-based software product which requires Microsoft's web server platform to run. All other systems supported by Contract Eagle (eg. Windows Server 2003, Windows Vista, Windows 7, WIndows Server 2008) allow IIS to be installed automatically. Windows XP Professional does not support this facility and therefore you need to follow these manual steps to complete the installation.

Lets Get Started


Internet Explorer script being annoying.


You are logged into the server and frequently through out the day you receive the pop up below and have to click Close.


And you have gone into Internet Options and disabled script debugging for both Internet Explorer and Other, and unchecked display notification for every script error.


Go into Outlook > View > People Pane > Off.

You should no longer receive this message.