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Shortcuts For Xero

 Shortcuts in Cash Coding:

If you complete a field and it’s one of multiple items checked, moving away from that field will populate the other rows selected with the same information.
 
Use these navigation tips and shortcut keys to make cash coding even faster
 

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Error message: 'Unable to test your web server due to the following error: client found response content type of text/html but expected text/xml'

Error message: 'Unable to test your web server due to the following error: client found response content type of text/html but expected text/xml'

 
 

Summary

In ACT! Premium for Web, when completing the Web Server test under Tools > Web Site Administration, you receive the following error:

'Unable to test your web server due to the following error: client found response content type of text/html but expected text/xml'

Solution:

Note: If you are receiving this error on a Windows 10 machine, refer to the following article:

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Error: "Cannot insert duplicate key row in object 'sys.syscommittab' with unique index 'si_xdes_id'... error 2601" when attempting to back up, copy, repair, create a remote, or synchronize an Act! database

Error: "Cannot insert duplicate key row in object 'sys.syscommittab' with unique index 'si_xdes_id'... error 2601" when attempting to back up, copy, repair, create a remote, or synchronize an Act! database

 

 

Symptom: When trying to back up, copy, repair, create a remote, or synchronize an Act! database, I am receiving the Error: “Cannot insert duplicate key row in object 'sys.syscommittab' with unique index 'si_xdes_id'... error 2601”

Product Details:
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2012, 2013, v16, v17

Environment:
Third Party: Microsoft SQL Server 2008 R2
 

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Sage 50 Accounts 2013 Update 2 - Failed to update file

Update - Sage 50 Accounts 2012 Update 3 and Sage 50 Accounts 2013 Update 2 - Failed to update file

 

When installing Sage 50 Accounts 2012 Update 3 or Sage 50 Accounts 2013 Update 2, the following error message may appear:

'Failed to update file C:\Program Files\Common Files\Sage Line50\SGXLLINE50ADDIN.dll. Do you wish to continue with the update?'

 

 

This message appears because Microsoft Excel is open when installing the update.

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Error: Unsupported Browser. The browser you are using is incompatible with our Web site. This application requires that you use Microsoft Internet Explorer 8 or higher.

When I try to open Act! via Internet Explorer 11 I get Error: "Unsupported Browser. The browser you are using is incompatible with our Web site. This application requires that you use Microsoft Internet Explorer 8 or higher."

 
 

Symptom:
I get Error: "Unsupported Browser. The browser you are using is incompatible with our Web site. This application requires that you use Microsoft Internet Explorer 8 or higher." when I try to open Act! via Internet Explorer 11
 

Environment:
Browser: Internet Explorer 11

 

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Error: "29503 The SQL Server service failed to start." or "SQL Express Install fails Error 29503 / 1067" When Attempting to install ACT!

Error: "29503 The SQL Server service failed to start." or "SQL Express Install fails Error 29503 / 1067" When Attempting to install ACT!

 

When attempting to install ACT! you receive one or both of the following error messages: "29503 The SQL Server service failed to start." or "SQL Express Install fails Error 29503 / 1067" When Attempting to install ACT!. This can result if you are missing the following Windows® Registry Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Domain

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Act! has determined that Microsoft SQL Server is not running

Error: "Act! has determined that Microsoft SQL Server is not running. Act! will try to start SQL server. This may take a few seconds." when opening Act!

 

Symptom:
While opening Act!, I receive the error:

Error: "Act! has determined that Microsoft SQL Server is not running. Act! will try to start SQL server. This may take a few seconds."

Cause:
This can occur when the ACT7 instance of Microsoft SQL Server® is not started. Act! will attempt to start the service and continue opening the database, if the database does not open, use the following steps to start the SQL Server (ACT7) service.

Solution:

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